Recreation Ambassador|General Recreation (VUQ)
Jobsatdubai
Recreation Ambassador|General Recreation (VUQ)
Job Description
A B O U T T H E F U N C T I O N
This function is to ensure exceptional Recreation Experiences for our guests in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless service experience. Ensure that each guest has a safe and an energized experience from welcome until farewell.
What you will need to succeed
- Genuine service personality, with high EQ.
- Minimum 2 years of similar experience in a 5-star hospitality industry.
- Minimum 2 years of supervisory experience for those required to manage teams.
- A strong command of spoken English is required; additional language is an asset.
- Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
Performance Driven Culture; What you will be measured against
- Ensure all operational tasks are conducted in line with the service standards and procedures.
- Go the extra (s)mile where possible.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart.
Competencies
- Put Customer First
- Drive for Results
Vacancy posted 2 days ago
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