Technical Solutions Specialist, Geologist

Technical Solutions Specialist, Geologist

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.

We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.

We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

Job Summary

This role combines advanced technical expertise with strong customer engagement to deliver tailored support, training, and mentoring to users of Seequent‘s geoscience solutions for mining. Your responsibilities will include nurturing client relationships from trial stages through to advanced use, ensuring seamless support and fostering customer satisfaction. Collaboration with global technical leads, and development teams is central to promoting best-practice workflows, improving solutions, and supporting the commercial growth of Seequent’s software suite. This is a hands-on role requiring travel within the region, providing opportunities for professional growth in a dynamic and innovative company focused on geoscience excellence.

Duties and responsibilities

• Share expert-level product knowledge, workflows, and integrated solutions with new and existing users in the mining sector, ensuring effective use of Seequent’s geoscience tools.
• Maintain a significant knowledge, competence and capability across the Seequent portfolio.
• Collaborate with sales teams, including Account Managers and Inside Sales, to advance opportunities by conducting product demonstrations, understanding client workflows, setting up trials, and creating implementation plans to maximise client success.
• Be a collaborative team player, working closely with the broader technical team both regionally and globally. Support the growth and success of Technical Solutions across key markets, geographies, and industry sectors, while fostering cross-disciplinary collaboration and contributing to strategic business objectives.
• Use Seequent’s information platforms to gain insights into clients’ portfolios, organisation structures, and the diversity of users within their operations, enabling targeted and proactive customer support.
• Provide remote technical support and guidance, working through specific examples with users and developing tailored solutions for complex challenges.
• Proactively reach out to clients to conduct health checks, promote new software releases, and embed new features and best practices in their workflows.
• Ensure that client accounts are accurately maintained in CRM systems, recording interactions such as health check outcomes, software upgrades, and training activities to keep all account information current and accessible to the team.
• Deliver regular training sessions across the Seequent portfolio to enhance user proficiency and confidence in the software.
• Diversify your skills by collaborating with the software development teams to better understand user needs.
• Manage your day-to-day tasks autonomously, setting work priorities that align with the broader team’s and the organisation’s strategic objectives.
• Embrace Seequent’s values and foster a positive, collaborative, and goal-driven work environment.

Qualifications

• Geoscience qualification at Bachelor level (with a preference for Geology).
• 5+ years experience ideally in mine geology, exploration, resource estimation, or related industry.
• Confident oral and written communication in English and Arabic at a highly technical and professional level, with the ability to communicate complex ideas effectively.
• Experience and solid understanding in geological modelling workflows for various commodities.
• Strong skills in 3D geological modelling software, with the ability to apply software solutions to real-world mining challenges.
• Confident oral and written communication skills.
• Consistent, focused, and skilled at prioritising tasks to align with both short-term goals and strategic objectives.

Highly Desirable Experience

• Proficiency in geological modelling workflows (including long-term mineral resource estimation and short-term grade control workflows).
• Experience in database management for exploration or grade control.
• Experience in Leapfrog, Edge, Central, MX Deposit, and / or Imago would be advantageous.
• Experience working in software sales or in a technical role supporting commercial software projects, including product testing and customer-focused solution development.

Working conditions

You will be joining a highly skilled, highly productive team of technical experts who are passionate about what we do. We are a friendly, intelligent, and supportive bunch and are looking forward to you bringing your expertise to the team. Our wider team is geographically diverse and from multi-disciplines and you will have opportunity to work with colleagues from across the globe. This is a hybrid role.

Our Commitment to Equity, Diversity, and Inclusion

At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.

Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don’t tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team!

Benefits of being a Seequenteer and why you’ll love being on our team.

Our people

Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change.

Our culture

At Seequent you’ll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you’re in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self.

Our offices

Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista-crafted coffee,games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake.

Benefits

• Competitive salary
• flexible working
• a paid day each year to volunteer
• an employee share purchase plan in most locations
• rewards & recognition program
• continuous learning and career growth opportunities
• internal engagement events
• culture & wellbeing program
• personal support resources
• Additional benefits are unique to each location Seequent resides in.