Procurement & Operations Analyst: Process Improvement

Procurement Associate

Job Summary

Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

Reporting to the Senior Manager – Procurement & Operations Performance, the Operational Performance Consultant will conduct standardized data analysis on existing operating performance procedures, develop process improvements and refinements using cost-benefit analysis, and create and revise procedures and processes.

As well as execute and deliver small-scale local initiatives and functional work streams in order to support large-scale transformation.

Job Accountabilities

As Procurement Associate, your role will involve:

• Demonstrating understanding of governance/assurance process.
• Understanding, supporting and advocating the organization’s overall strategy.
• Leading projects, which are often cross-functional and highly visible, to improve operational performance.
• Taking a proactive, holistic approach to business practices and processes.
• Supporting the development of high level and detailed project plans for projects and initiatives.
• Working and collaborating with cross-functional areas to ensure timelines, resources and deliverables are established and executed.
• Addressing risks and issues and escalating as appropriate.
• Ensuring appropriate change management practices are effectively utilized throughout the lifecycle to improve execution and delivery of results.
• Planning projects and resources to accomplish tasks and monitor performance against deadlines.
• Gathering and understanding stakeholder requirements, and maintaining working relationships across business to ensure delivery through key stakeholders.
• Managing dependencies.
• Demonstrating a rapid understanding of newly presented information and being responsible for resolving complex issues using commercial business awareness.
• Maintaining an appropriate level of functional and technical expertise.
• Having the ability to analyze detail to make robust decisions that resolve issues and improve processes when required.

Job Qualifications

To be successful in your role, you will need:

• Bachelor’s degree preferred (or equivalent), and 1 or more years of experience in a related field.
• Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.
• Previous experience working within an international and diverse cultural organization would be beneficial.

Skills :

• Operational excellence.
• Analytical and problem-solving mindset.
• Accuracy and Attention to details.
• Intermediate knowledge of Microsoft office packages– Word, Excel, and PowerPoint.
• Excellent negotiation and communication skills both written and verbal in English.
• Project/Program Management.
• Enterprise Governance and Internal Controls

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique – that’s what makes our team so great!

Join us as we constantly explore new ways to protect our customers and the planet.