Section Head - Bar
The Food & Beverage Group
Location: UAE
Reports to: Restaurant Manager (AGM) / Bar Manager (AGM)
Department: F&B Operations
Employment Type: Full-time
Role Overview
The Section Head (Supervisor) is responsible for leading a designated service area -Bar -during service periods. This role ensures smooth section flow, high service standards, and strong guest engagement while acting as the first line of leadership for the service team.
The Section Head plays a critical role in floor execution, team coordination, and service consistency.
Key Responsibilities
Section Leadership
Take ownership of a designated section during service
Coordinate table or bar flow, pacing, and staff deployment
Act as the primary escalation point within the section
Service Standards & Guest Experience
Ensure service quality, presentation, and timing meet standards
Engage with guests and support issue resolution proactively
Support upselling and guest recommendations
Team Supervision
Supervise waiters, runners, bartenders, or baristas within the section
Provide real-time coaching and direction during service
Support onboarding and training of junior staff
Operational Discipline
Ensure SOPs, hygiene, and safety standards are followed
Support opening, closing, and shift handovers
Report operational issues to management promptly
KPIs & Success Metrics
Section service efficiency and guest feedback
Team performance and coordination
Compliance with standards and procedures
Upselling and service contribution
Candidate Requirements
3+ years’ experience in a service or beverage role
Proven ability to lead a section or small team
Strong communication and guest-facing skills
Ability to perform under pressure in busy service periods
Vacancy posted more than 2 months ago
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