Food & Beverage Attendant at Holiday Inn Abu Dhabi

About Us

At Holiday Inn® Hotels & Resorts , our job is to bring the joy of travel to everyone. That's where you come in. We look for people who are friendly, welcoming, and genuinely care about making every guest's stay memorable. When you're part of the Holiday Inn Hotels & Resorts brand, you're more than just a job title.

Holiday Inn Abu Dhabi

Holiday Inn Abu Dhabi, the first Holiday Inn property in Abu Dhabi, welcomes guests with 203 modern and stylish rooms, complemented by a diverse selection of dining, entertainment, and meeting facilities. Our hotel offers a variety of unique food and beverage experiences, from international dining at Silk Route Café to vibrant evenings at Thirty 1st Bar & Lounge, featuring stunning views of the Abu Dhabi skyline. Guests can also enjoy an authentic Arabic social experience at Hubbly Bubbly, our shisha café, or indulge in the casual dining experience at Stock Burger Co, offering premium burgers, craft brews, and a relaxed atmosphere.

What’s the job?

As a Food & Beverage Attendant, you will create memorable dining experiences by delivering warm, friendly, and efficient service across our Food & Beverage outlets. You will ensure every guest receives exceptional service in line with IHG brand standards while maintaining high standards of food quality, cleanliness, and operational excellence. You will also contribute to achieving departmental goals through teamwork, product knowledge, and effective upselling.

Responsibilities

• Deliver warm, friendly, and personalized service in line with Holiday Inn and IHG brand standards.
• Welcome guests, take food and beverage orders accurately, and ensure timely and efficient service.
• Demonstrate good knowledge of menu items, beverages, and promotions to confidently assist guests and maximize upselling opportunities.
• Anticipate guest needs, respond promptly to requests, and handle guest feedback professionally to ensure a memorable dining experience.
• Maintain cleanliness, presentation, and readiness of the restaurant, bar, and service areas throughout the shift.
• Comply with all food safety, hygiene, HACCP, and occupational health and safety standards.
• Ensure the proper handling, storage, and care of food, beverages, equipment, and hotel assets.
• Maintain a clean, safe, and organized work environment, reporting maintenance issues, hazards, or incidents promptly.
• Support sustainability initiatives by minimizing waste and using hotel resources responsibly.

Qualifications

• High school diploma or equivalent, with at least 2‑4 years of restaurant experience in a full‑service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or government authorities.
• Excellent knowledge of à la carte menus, wine and beverage lists, current and emerging food trends.

The candidate must be able to communicate in English with guests, management and co‑workers, collaborate in a team, maintain strong attention to detail, organization and time‑management, uphold high grooming and hygiene standards, and be flexible to work a 6‑day rotating roster, including overnight, weekend and public holiday shifts.

Benefits

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, health insurance, accommodation, uniform, impressive room discounts and some of the best training in the business.