Senior Customer Support Engineer - Linux / DevOps / Cloud
Simba Talent
Senior Customer Support Engineer – Linux / DevOps / Cloud
We are supporting an international technology business seeking an experienced Senior Customer Support Engineer to join its global technical team, with a particular focus on customers across the Middle East.
This is not a traditional customer service position . It is a highly technical role combining hands-on engineering and development with direct interaction with enterprise customers.
The position is fully remote , although candidates based in or close to the UAE time zone are preferred. Occasional travel to locations including Dubai and Abu Dhabi will be required.
Key responsibilities:
Provide senior-level technical support to enterprise customers
Troubleshoot complex Linux, cloud and infrastructure issues
Work across Linux, DevOps and cloud environments
Contribute to technical development projects, including AI-related work
Work directly with customers to understand requirements and resolve technical issues
Collaborate with engineering, development and commercial teams globally
Undertake occasional travel across the Middle East
Requirements:
Fluent Arabic – essential
Strong Linux expertise – essential
Approximately 10 years' relevant technical/support experience
Experience with DevOps and cloud technologies
Kubernetes knowledge, with relevant certification highly desirable
Background in Linux/System Administration, infrastructure, DevOps or similar
Excellent troubleshooting and problem-solving skills
Strong customer-facing communication skills
Comfortable working across multiple technologies and technical disciplines
The role combines substantial customer interaction with hands-on technical and development work.
Salary: Competitive, DOE
Location: Remote – UAE/Middle East time zone preferred
Travel: Less than 20%
Additional package: Company equity
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Support Engineer - Linux / DevOps / Cloud in Abu Dhabi vacancy
- ...Senior DevOps Engineer Location: Onsite – Abu Dhabi, UAE Job Overview We are seeking a highly... ..., secure, and highly available cloud infrastructure and CI/CD platforms for... ...and centralized logging platforms. ● Support AI/ML and LLM infrastructure deployments...
- ...looking for a Lead Azure DevOps Engineer to join our team in... ..., you will act as a senior hands-on DevOps and platform... ...and govern the cloud platform, deployment architecture... ...and production support procedures... ...Log Analytics Strong Linux administration and automation...
- ...THE JOB We need a Mechatronics Engineer based in Abu Dhabi to support integration of electromechanical actuation... .... Interface with regional customers and partners to align and deliver on... ...) ~3+ years of Rust (or C++) in a Linux environment, plus tooling in Python...
- ...are seeking an experienced and pragmatic Senior AI Engineer to lead the end-to-end delivery of high... ..., investment operations, and corporate support functions. Key Initiatives: Agentic... ...Kernel/Microsoft Agent Framework), and DevOps toolchains (GitHub/Azure DevOps, Docker...
- ...Overview We are looking for an experienced Senior Cloud Systems Administrator to design, manage and support cloud and network infrastructure across multiple... ...infrastructure, systems administration or infrastructure engineering. ~ Strong hands-on experience with AWS, Azure...
- ...About the role We are seeking a proactive and customer-focused IT Support Engineer to provide Level 1 and Level 2 technical support across our organization... ...of our IT systems, acting as a bridge between users and senior IT team members. Key Responsibilities Provide...
- ...results driven pre-sales sales engineer who thrives on pitching... ...technology to leadership as well as support staff and end-users. This... ...and manage expectations with customers and team members Provide 1... ...Experience in End User Compute or Cloud Computing preferred ~...
- ...Position Level: Senior Level Languages:... ...for a Python Backend Engineer to join our engineering... ...Frontend Engineers, DevOps Engineers, QA Engineers... ...AWS, Azure, or Google Cloud ~ Nginx ~ Worked on Custom CRMs Project ~ Linux server administration...
- ...We need a Mechatronics Engineer based in Abu Dhabi to support integration of electromechanical actuation, sensing, and control subsystems that enable... ...and environmental robustness. Interface with regional customers and partners to align and deliver on end-user...
- ...AirQ is looking for an experienced Senior Systems Engineer to take technical ownership of the Cargo... ...responsible for translating mission, customer and regulatory needs into system-level... ...redundancy, cargo-handling and ground-support concepts. Define and control...
- ...Cybersecurity services provider. We support the needs of multiple... ...scientific analysis and in-depth engineering experience across various... ...Technical Project Managers, our Senior Security Engineers are... ...Experience with Embedded Systems, Linux, or Real Time Operating systems...
- Senior engineer delivering features end to end: React / Next.js front end, Python (FastAPI / Django) back end, database integration and CI... ...Wire up and maintain CI/CD pipelines deploying to Azure (Azure DevOps / GitHub Actions, containers, IaC)....
- ...Australia. We partner with our customers to deliver projects and... ...We specialize in consulting, engineering, procurement and construction... ...and AI-enabled delivery, we support customers in navigating complexity... ...experienced and highly skilled Senior Instrumentation and Control...
- ...headquartered in Australia. We partner with our customers to deliver projects and create value... ...assets. We specialize in consulting, engineering, procurement and construction across the... ...experience and AI-enabled delivery, we support customers in navigating complexity as they...
- ...headquartered in Australia. We partner with our customers to deliver projects and create value... ...assets. We specialize in consulting, engineering, procurement and construction across the... ...experience and AI-enabled delivery, we support customers in navigating complexity as they...
- ...headquartered in Australia. We partner with our customers to deliver projects and create value... ...assets. We specialize in consulting, engineering, procurement and construction across the... ...experience and AI-enabled delivery, we support customers in navigating complexity as they...
- As a member of the Investment Technology support team will support various applications running in an investment management organisation... ...Other Languages English: C1 Advanced Seniority Senior...
- ...headquartered in Australia. We partner with our customers to deliver projects and create value... ...assets. We specialize in consulting, engineering, procurement and construction across the... ...experience and AI-enabled delivery, we support customers in navigating complexity as they...
- ...architecture, consulting, construction engineering and mobility services. We create and operate... ...Position Overview The Senior Mechanical Engineer will lead the supervision... ...activities. Ensure mechanical systems supporting themed attractions and special effects are...
- ...Senior Backend Engineer ( Python /Node.js) Location: Abu Dhabi, UAE Employment... .... Collaborate with DevOps and ML engineers to deploy models... ...and integration testing . Support CI/CD pipelines , containerized deployments, and cloud-based backend infrastructure....
- ...team of over 50,000 planners, designers, engineers, scientists, digital innovators, program... ...: We are looking for an experienced Senior Engineer – Roads to join our infrastructure... ...Contractor and project stakeholders. Support the Resident Engineer in managing and...
- ...architecture, consulting, construction engineering and mobility services. We create and operate... ...Position Overview The Senior ELV Engineer will be responsible for supervising... ...the Client and project stakeholders. Support authority inspections, approvals, testing...
- ...an experienced, hands-on Data Engineer who is capable of designing,... ...Support QA teammates in the acceptance... ...Databricks certification, cloud certifications (Azure/AWS), or... ...Seniority Senior...
- ...team of over 50,000 planners, designers, engineers, scientists, digital innovators, program... ...We are looking for an experienced Senior Mechanical Engineer to join our infrastructure... .... Provide technical guidance and support to the project team and Contractor on mechanical...
- ...team of over 50,000 planners, designers, engineers, scientists, digital innovators, program... ...Description We're looking for a Senior Engineer - Planning to join our organization... ...hiring activity seriously. To support this commitment, all newly hired employees...
- ...project delivery. Job Description The Sr. Structural Engineer will lead structural design and coordination activities for... ...preparation of shop drawings and approve structural details. • Support project planning and provide technical input during execution....
- ...THE JOB We are seeking a Senior Robotics Software Engineer, Omen Payload Integration... ...suppliers and customers in the EMEA region. Security... ...Experience with embedded Linux, RTOS, or bare-metal development... ...employees) ensures you’re supported in health, recovery, and whatever...
- ...and package instrumentation for compliance and integration. Support SIL studies (HAZOP, LOPA, SIL verification) and implement... ...data reviews and close out technical queries. Provide site engineering support during construction, installation, and hook-up, including...
- ...team of over 50,000 planners, designers, engineers, scientists, digital innovators, program... .... Join us. Job Description Senior Mechanical Engineer with strong experience... ..., and applicable standards. Support handover and closeout, including O&M manuals...
- ...and resources experts. We partner with customers to deliver projects and create value over... ...member adherence to generally accepted engineering and design practices, regulatory... ...requirements, and customer specifications. Supports the standardization of equipment...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Support Engineer - Linux / DevOps / Cloud. Be the first to apply!
