General Manager

Description

Additional Information: This hotel is owned and operated by an independent franchisee The First Collection Marina Dubai a Tribute Portfolio. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

We are seeking an experienced and visionary General Manager. The GM will oversee all aspects of hotel operations from property development and recruitment to strategic planning and service excellence. This role requires a strong leader in the luxury hospitality sector with an in-depth understanding of Dubais market dynamics and a passion for delivering exceptional guest experiences.

Key Responsibilities:

Leadership and Strategic Management:

Provide visionary leadership to the entire team setting clear goals and objectives in alignment with the companys mission values and financial expectations.
Develop and implement strategic plans to enhance the hotels reputation market position and profitability.
Foster a collaborative and inclusive work environment that encourages innovation teamwork and professional development.

Operational Excellence:

Oversee all aspects of hotel operations including Rooms Division Food and Beverage Maintenance and Security to ensure seamless and efficient service delivery.
Collaborate with support functions like Human Resources Finance Sales Marketing Revenue Management to achieve common goals
Implement best practices and innovative solutions to optimize operational efficiency and cost-effectiveness.

Guest Experience and Satisfaction:

Champion a guest-centric culture focused on exceeding expectations and delivering personalized experiences to every guest.
Monitor guest feedback and reviews address any concerns promptly and proactively to ensure high levels of satisfaction and loyalty.
Continuously innovate and enhance guest amenities services and facilities

Revenue Management and Financial Performance:

In tandem with the Commercial Team develop and execute strategies to drive revenue growth and maximize profitability across all revenue streams including room sales food and beverage and ancillary services.
Monitor financial performance budgets and expenses implementing corrective actions as needed to achieve financial targets and operational efficiency.
Identify opportunities for revenue optimization and cost savings while maintaining the highest quality standards.

Stakeholder Relations and Community Engagement:

Cultivate positive relationships with key stakeholders including owners investors suppliers and local authorities to ensure alignment and support for hotel objectives.
Act as an ambassador for the hotel within the local community and hospitality industry participating in events initiatives and partnerships to enhance the hotels visibility and reputation.

Experience: 10 years in hotel management with at least 3 years in a GM role.
Education: Bachelors degree in Hospitality Management Business Administration or a related field (Masters preferred).
Skills: Strong leadership communication financial acumen and strategic thinking skills; fluency in English is required.
Competencies: Proven track record of achieving business goals building and leading teams and creating memorable guest experiences.
Knowledge of Dubai Market: Comprehensive understanding of Dubais luxury hospitality landscape consumer preferences and regulatory environment.

This company is an equal opportunity employer.

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Required Experience:

Director