Front Desk Receptionist
AED1400 per monthFull-time
Chelsea Plaza Hotel
Full job description - Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Type: Full-time
Ability to commute/relocate:
- Al Satwa: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Language:
- English (Required)
Vacancy posted 3 days ago
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