RC RAK, Al Wadi Guest Arrival Expert
Marriott Hotels Resorts
Description
POSITION SUMMARY
First impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand sit or walk for an extended time) and taking a hands-on approach to work (move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
- ...Description POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that...
- ...unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail scheduling reservations and confirming appointments providing...
- ...training programs and provide riding counseling. Make sure guests sign in upon entering the Stables. Develops and implements specific... ...emergency. Provide assistance to injured guests until the arrival of emergency medical services. Complete any certifications/...
- ...Description POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue open and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar bar unit tables and other tools. Prepare fresh...
- ...appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with...
- ...Description POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly made bed. Instead we want to build... ...experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with...
- ...Description POSITION SUMMARY Process all guest check-ins by confirming reservations assigning room and issuing and activating... ...and local areas of interest. Run daily reports (number of arrivals departures) identify any special requests and check reports for...
- ...Description POSITION SUMMARY Greet guests upon arrival and articulately explain details and amenities available. Respond to guest requests for special arrangements or services (e.g. unpacking dry cleaning press guest garment shoeshine assist with reservations and...
- ...administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in...
- Description POSITION SUMMARY Distribute clean uniforms to personnel according to company specifications. Record assigned and unassigned uniforms as they are distributed returned or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation...
- ...Description POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed...
- ...Description POSITION SUMMARY Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g. Restaurant & Bar Front Desk Business Center Lounge etc.). Respond to guest requests for special arrangements...
- ...centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china glass and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements...
- ...activities facilitated on the property. Provide information to guests about available recreation facilities which may include pools beach... .../manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational...
- ...store flammable materials. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests...
- ...standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International we are...
- ...are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional...
- ...Description POSITION SUMMARY Reporting to the Equestrian Manager this role is the first point of contact for guests and visitors. This role assists the Equestrian Manager to ensure compliance of set standards and procedures to protect the guest and all equestrian...
- ...Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build... ...and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to...
- ...maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish...
- ...Description POSITION SUMMARY Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and...
- ...personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all...
- ...Description POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g. allergies high blood pressure...
- ...test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests. Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching...
- ...centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china glass and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements...
- ...Description POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment including cleaning and lubrication. Visually...
- ...conservation. Develops and implements strategies that will deliver products and services which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads...
- ...beepers and radios to ensure communications equipment works properly. Place requested items such as rollaway beds and refrigerators in guest rooms. Deliver extra towels bathrobes and other items to guest rooms. Provide complimentary toiletries to guests such as toothpaste...
- ...Description POSITION SUMMARY Process all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure...
- ...supply/storage closets linen room and/or uniform room. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems safety hazards...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to RC RAK, Al Wadi Guest Arrival Expert. Be the first to apply!

