Coordinator Graduate Enrollment and Student Success

The Coordinator of Graduate Enrollment & Student Success supports the operational delivery of graduate programs by executing admissions, enrollment, and student-facing processes under the guidance of the Assistant Manager Graduate Studies. The role ensures accurate processing, timely communication, and effective coordination with academic units while contributing to a high-quality graduate student experience.

Job Responsibilities

• Coordinate graduate admissions processing in collaboration with Admissions and academic programs.
• Track application status, decisions, and enrollment confirmations.
• Respond to applicant and student inquiries in a timely and professional manner.
• Process graduate assistantship contracts, forms, and related documentation.
• Support registration, progression, reinstatement, and graduation-related processes.
• Maintain accurate student records and documentation in relevant systems.
• Support graduate orientations, open days, information sessions, and workshops.
• Assist with Graduate Student Association (GSA) activities and communications.
• Contribute to student engagement initiatives as directed by the Assistant Manager.
• Liaise with academic programs to collect, verify, and process required information.
• Prepare routine reports, trackers, and summaries.
• Maintain organized records and shared documentation.
• Execute workflows and procedures developed by the Assistant Manager.
• Flag operational issues, inconsistencies, or improvement opportunities.
• Support system updates, testing, and documentation as required.

Qualifications, Experience and Skills

Required Qualifications

• A bachelor’s degree in business administration, data science, or a related field.
• Administrative experience in higher education of at least 3 years
• Strong English communication and writing skills
• Experience and knowledge of general computer software (MS Office)

Preferred Experience

• A master’s degree in business administration, data science, or a related field.
• Minimum 3–5 years of administrative experience in higher education, with exposure to admissions, enrollment management, student services, or graduate program administration.
• Ability to work with people from a wide range of disciplinary backgrounds
• Knowledge of Arabic is an advantage
• Positive outlook, sense of urgency, and great team player.

How to Apply

• Interested applicants should fill out the form.
• AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted.
• Only shortlisted candidates will be contacted.
• AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.