Service Engineer & Aftersales Coordinator
Full-time
Liebherr Middle East, FZE.
Responsibilities
Field Service & Site Operations
- Execute erection, commissioning, and troubleshooting concrete batching plants and related equipment
- Perform diagnostics across mechanical, electrical, hydraulic, and control systems
- Support planned maintenance, breakdown interventions, and plant upgrades
- Supervise plant modifications, retrofits, and technical site works
- Provide operator and maintenance training on-site
Aftersales Coordination & Technical Interface
- Coordinate technical aftersales cases with factories and internal stakeholders
- Follow up on warranty topics, technical escalations, and service actions
- Support spare parts identification and service offer preparation
- Maintain structured tracking of open service cases
- Support customers with equipment optimization and lifecycle topics
Automation, Electrical & Control Systems
- Work with PLC-based control systems, HMIs, and plant automation
- Read and interpret electrical schematics and control logic
- Support diagnostics and minor control modifications
- Assist with electrical panel verification and troubleshooting
- Interface with factory automation teams when required
Customer & Dealer Engagement
- Engage directly with customers on technical and after-sales matters
- Support dealers with technical guidance and escalation coordination
- Participate in customer meetings when technical alignment is required
- Strengthen customer confidence in Liebherr service capabilities
Internal Coordination & Continuous Improvement
- Work closely with the Division Head to support aftersales process improvements
- Share structured field feedback to support product and service enhancements
- Ensure compliance with reporting, company policies and HSE standards
- Balance field assignments and office coordination responsibilities
Competencies
- Diploma or bachelor’s degree in mechanical, Electrical, Mechatronics, Control Engineering, or related engineering/technical discipline
- 5–8 years of hands-on experience in industrial plants, construction equipment, or heavy equipment service
- Experience with concrete batching plants or similar process equipment is an advantage
- Strong electrical and automation troubleshooting competence is required
- English written/ spoken fluently
- Willing to work overtime as well as on weekends or on call duty
- Basic knowledge of MS-Office
- Team Player
Our Offer
- Opportunity to work with an industry leading manufacturer
- Dynamic hybrid regional role
- Competitive salary and benefits
- Ongoing technical training and development
- Exposure to advanced concrete technology and automation systems
Start Date: immediately
Please note – ONLY shortlisted candidates will be contacted
Have we awoken your interest? Then we look forward to receiving your online application.
Liebherr - One Passion. Many Opportunities.
Vacancy posted 1 day ago
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