Head Hostess

How does your working day look like

• Responsible for the training of all reception/hostess team members to ensure consistent and high quality standards discipline and build up high team morale creating action plans for team member development.
• Assign areas of responsibility to reception/hostess staff.
• Assist with performance evaluation of line staff.
• Posting of positive comments for viewing by all staff reviewing negative comments with FOH Manager AND Venue Manager
• Prepare the daily/weekly/monthly roster in co-ordination with the Operations team
• Be fully aware of the Venue licensing regulations health and safety procedures and to follow them and ensure that all team members are fully trained.
• Conduct daily team member communication meetings in the absence of the Venue Manager
• Adherence to stock control and par stocks of stationary and of equipment (controlling costs)
• Assist manage and control the use and upkeep of equipments and assets
• Maximize revenue through sales and increase the revenue through up-selling effective training and motivational techniques with regards to Events and Party Night Tables
• Assist in developing strategies to increase sales
• Be familiar with current industry trends and make suggestions how these could be brought into the company to increase revenues and add guest offering/themes.
• Manage Reservations and Table Management System
• Manage Database and upkeep of information create reporting templates to update weekly
• Manage yearly marketing calendar of events and promotions around town

Qualifications :

Your personality counts more than your CV

• Hotel related experience field
• Admin knowledge
• Microsoft office
• Minimum of 1 years experience in Food & Beverage area
• Middle East experience
• Reinforces change through communication support and own behaviours in the face of difficulty by implementing various creative solutions

Additional Information :

Additional Information

Whats in it for you

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...

Remote Work :

No

Employment Type :

Full-time