Senior Technical Sales Engineer - Heating & Hot Water Systems

Job Description Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long history of developing new technologies. Now part of the Carrier Group, Viessmann combines innovative technologies with a strong commitment to environmental responsibility, promoting comfort and sustainability. Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating efficient heating and hot water solutions for residential and commercial applications. To strengthen our presence in the UAE, we are seeking a Senior Technical Sales Engineer - Heating & Hot Water Systems to drive sales growth, provide technical expertise, and support distributors and partners with competitive and accurate project solutions.

What You Will Do

• Technical Estimation & Proposal Management Prepare detailed technical and commercial estimates for heating and hot water systems (residential and commercial). Review project specifications, tender documents, and customer requirements. Develop system concepts including boilers, heat pumps, hybrid systems, storage tanks, hydraulic layouts, and control solutions. Ensure accurate sizing, performance calculations, and compliance with local regulations and standards. Support the preparation of competitive quotations and tender submissions.
• Distributor & Partner Support Provide technical guidance to distributors during project development and bidding phases. Assist distributors with system selection, configuration, and optimization. Conduct technical training sessions and product workshops. Support key accounts in resolving complex technical issues. Strengthen long-term relationships through proactive technical engagement.
• Sales & Business Development Support Identify and support project opportunities in heating and hot water applications. Collaborate with regional sales teams to develop tailored customer solutions. Participate in customer meetings to present technical concepts and system advantages. Support negotiations with technical clarifications and value engineering proposals.
• Technical Authority & Solution Design Act as a senior technical expert for heating and domestic hot water systems. Translate customer needs into efficient, sustainable, and cost-optimized solutions. Advise on energy efficiency, decarbonization strategies, and hybrid system integration. Ensure compliance with performance, safety, and environmental regulations.
• Market & Product Insight Monitor market developments, competitor solutions, and emerging heating technologies. Provide feedback to Product Management on market needs and product improvements. Support the introduction of new products and system innovations.

What You Bring

• Bachelor's degree in Mechanical, Energy, Thermal, or Building Services Engineering.
• Minimum 5 years of experience in heating and hot water systems with a strong technical estimation background.
• Solid knowledge of commercial boilers, heat pumps, hydraulic systems, storage solutions, and control technologies.
• Experience working with distributors and indirect sales channels.
• Strong analytical skills for system sizing and cost calculation.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to manage multiple tenders and deadlines in a dynamic environment.
• Fluent in English and Arabic.
• Valid driver's license and readiness to travel within the UAE.

What Makes You Stand Out

• Experience with energy efficiency, decarbonization strategies, or hybrid system integration.
• Knowledge of building codes and regulatory compliance.
• Experience conducting technical workshops, product demonstrations, or training sessions.

Our Commitment

Our greatest assets are the expertise, creativity, and passion of our employees. We provide a work environment that fosters innovation, collaboration, and growth, attracting and retaining the best talent. Diversity, inclusion, and employee engagement are central to our culture. We offer enriching career opportunities, professional development programs, and continuous feedback to help you succeed. Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.