Hostess (Russian-speaker)

• Present a positive first impression of the establishments friendliness excellent service and high standards.
• Greet guests upon arrival inform guests of their wait time monitor a waiting list enter names into the computer system and show guests to their table and bid them farewell as they leave.
• Inform guest about current promotion and who will be serving them to ensure a smooth handoff to the service staff.
• Answer incoming calls to the restaurant and provide appropriate service.
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders and to receive payments by validating credit charges; approving checks; accepting currency.
• Handling guest reservation details from the reservation system table allocation dietary requirements billing.

Qualifications :

• Proficiency in Micros
• Ability to focus attention on guest needs remaining calm and courteous at all times.
• At least 1 year experience working on a similar role.
• Hospitality background is preferred. 
• Fluency in English; additional languages are a plus.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected

Remote Work :

No

Employment Type :

Full-time