Integration Engineer - Middle East
Confidential
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Position Overview We are seeking a dynamic and customer focused Sales Engineer who will use their technical expertise to support the Sales Activities of the Smart Biometrics Business Unit in the Middle East. S/he will work closely with the Regional Director of Sales under the direction of the Client Integration & Support Manager EMEA to facilitate sales, revenue growth and ensure customer satisfaction in the region. Key Responsibilities
- To assist the Regional Director of Sales in promoting the capabilities of the IDEMIA products and solutions during customer meetings.
- Answer technical questions and highlight IDEMIA's key differentiators.
- Participate in demonstrations to show how the IDEMIA products and solutions can fulfil the customers' requirements.
- Provide support on the IDEMIA Biometric devices to our partners and system integrators during all stages of a proof of concept.
- Fully understand the requirements for the proof of concept.
- Support the partner/systems integrator with the setup of IDEMIA products & solutions prior to the start of the proof of concept.
- Be the main technical contact on the IDEMIA products & solutions during the proof of concept.
- Attend regular meetings with the system integrator to understand the progress of the proof of concept.
- Assist the Director of Sales in defining the best product fit and solution architecture to meet the customer requirements for key projects.
- Collaborate with the partner, SI and customer to fully understand their requirements.
- Present the proposed solution to the partner, SI & Customer and answer technical questions around the proposed solution.
- Act as the technical Voice of the Customer to identify and articulate key evolutions of IDEMIA products & solutions to Product Management
- Develop awareness of competitor products and positioning, provide to Product Management product evolutions required to meet market demands and market evolutions
- In close cooperation with Client Integration & Support Manager EMEA and the Regional Sales Director, keep track to final resolution of technical issues which impact customer operations.
- Provide weekly & monthly reports of activities to the Client Integration & Support Manager EMEA.
Vacancy posted a month ago
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