Telle Collector

Job Summary

We are seeking a motivated and customer-focused Teller Collector to join our team. The role involves receiving customer payments, processing cash and cheque transactions, maintaining accurate records, and providing a professional and efficient service. The ideal candidate will be trustworthy, numerate and comfortable working in a fast-paced environment.

Key Responsibilities

• Receive and process cheque and electronic payments from customers in line with company procedures.

• Issue official receipts and ensure correct accounting of daily takings.

• prepare banking deposits in accordance with internal controls.

• Handle customer enquiries related to payments, balances and basic account information, escalating complex issues to supervisors.

• Maintain accurate and organised payment records, logs and supporting documentation.

• Adhere to security and cash-handling policies to protect company assets and reduce risk.

• Support audit and reconciliation activities by providing required documentation and explanations.

• Assist with other front-of-house tasks as required, including directing customers and supporting colleagues during busy periods.

• Contribute to continuous improvement initiatives to enhance efficiency and customer experience.

Requirements

• Minimum secondary education; diploma or certificate in finance, business or related subject preferred.

• 1–3 years’ UAE experience in cash handling, cashiering or teller role preferred.

• Strong numerical accuracy and attention to detail.

• Good communication skills and a customer-focused manner.

• Ability to work reliably, maintain confidentiality and follow strict cash-handling procedures.

• Proficient with basic computer systems and point-of-sale (POS) or banking software.

• Integrity, punctuality and a proactive attitude to problem solving.