IT Supervisor

• Provide troubleshooting assistance for PCs servers and other IT-related issues for end-users across the hotel.
• Conduct routine system health checks and capacity studies to ensure optimal performance of servers and network infrastructure.
• Be knowledgeable of hotel fire life safety and emergency procedures ensuring all IT operations are in line with safety protocols.
• Install test and configure new workstations peripheral equipment and software assisting with PC setup IT systems and user access during onboarding.
• Troubleshoot and resolve in-house guest IT issues ensuring smooth access to internet and other digital services.
• Support manage and administer Windows Servers ensuring they run efficiently.
• Proven experience in Hotel IT support and systems administration.
• Strong troubleshooting skills especially with Windows-based environments.
• Knowledge of network infrastructure server management and database backup practices.
• Ability to assist with onboarding and IT setup for new employees and users.
• Understanding of hotel operations and technology integration.
• Ability to work under pressure and maintain service standards.
• Attention to detail and proactive approach to resolving IT issues.
• Ability to stay organized and manage multiple tasks simultaneously.
• Attend all briefings meetings and training sessions as assigned by hotel management.
• Maintain a high standard of personal appearance and hygiene at all times representing the hotels professional image.

Qualifications :

• Bachelors degree in Information Technology or related field or relevant certifications.
• Preferable prerequisite is 02-03 years experience in hotel business.
• Knowledge in computer Hardware Software Data Base and Networking.
• Good communication skills
• Well experienced in systems design analysis and project implementation central reservation system back office modules and interfaces.
• Proactive and customer-oriented professional.

Remote Work :

No

Employment Type :

Full-time