Receptionist

Job Description

Employer: EDEN AESTHETICS Clinic Dubai

Location: Dubai, UAE

Employment Type: Full-Time

Minimum Work Experience: 3 Years

Monthly Salary (AED): Unspecified

Benefits: As per UAE Labor Law

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We are currently looking for a front desk receptionist to join our team in Dubai.

The receptionist is expected to be a high-level professional female, with experience in the aesthetic industry. The candidate should have exceptional customer service and communication skills. A candidate must have a very good knowledge of medical aesthetics/cosmetic procedures and preferably extensive experience in working for clinics. Native or Fluent English and Arabic is required. Computer/office programs are a must and easy navigation through websites and social media channels.

A candidate should be well-groomed, with delicately refined manners to match a high-end boutique clinic concept, with an ability to build and maintain a positive and beneficial relationship with our very important patients and visitors. We welcome a candidate who is well socialized, with a modern lifestyle and high motivation showing the willingness of self-development.

Receptionist Responsibilities:

• Greet and welcome patients and other visitors to the clinic

• Perform administrative work

• Communicate with employees accordingly and assist doctors whenever necessary

• Process patients’ files, and explain the clinic’s policies to them

• Ensure that stationery needed for the smooth operation of the reception desk are always available

• Answer patient questions and provide assistance and directions when necessary

• Book and confirm patients’ appointments as per the clinic’s guidelines and standards

• Utilize our medical office software to schedule new and follow-up appointments for the patients

• Respond to phone calls and emails

• Ensure that the clinic is opened at the appropriate time and supervise the cleaning of the clinic to create a clean, positive, and healthy environment

Skills

• Bachelor’s degree

• Native or Fluent English and Arabic

• Has 3 years of experience

• Exceptional customer service and communication skills

• Extensive experience in working for aesthetic clinics with at least a basic knowledge of cosmetic and aesthetic procedures

• Has proven communication and interpersonal skills.

• Computer Skills (MS Office, Email, Google drive, web, social media, database management, etc.)

• Is a quick learner with a flexible personality to adapt to different environments