Trainer

Position

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

Your Impact:

As the Trainer , you will act as the official image, voice, and hands of Parfums Christian Dior across Fragrance, Skincare, Makeup, and Fashion Accessories . Sharing expertise and passion, you will serve as a role model for our Beauty Consultants and Specialists to inspire, convert, and build sustainable relationships with our clients while maintaining the highest level of expertise.

Job responsibilities

Multi-Category Training and Coaching

• Develop and implement comprehensive training programs covering sales techniques, client engagement, and relationship-building across all categories: Fragrance, Skincare, Makeup, and Fashion Accessories.

• Train, coach, and develop employees on expert product knowledge, storytelling, ritual application techniques, and cross-selling.

• Organize and animate in-class and field training sessions, ensuring follow-up for comprehension and up-to-standard application.

• Utilize various training methods—such as workshops, seminars, and e-learning—to cater to diverse learning styles and needs.

• Continuously evaluate and update training materials to ensure relevance and alignment with Dior brand standards and the evolving luxury retail landscape.

Coaching, Animations & Feedback

• Provide constructive feedback on the sales floor, identifying areas for improvement and offering guidance on luxury retail best practices and clienteling standards.

• Foster a supportive learning environment that encourages open communication, collaboration, and knowledge sharing.

• Support Team Managers in developing their coaching skills to embed a continuous learning culture.

• Animate local events at POS, Masterclasses, and olfactory/beauty workshops, showcasing exceptional public speaking and stakeholder management.

Support Business

• Equip teams with commercial training for identifying sales opportunities, maximizing conversion, link/cross-selling, and overcoming challenges in the field.

• Collaborate with store management and other stakeholders to align training initiatives with overall business objectives and sales targets in line with corporate commercial and training guidelines.

• Contribute to Beauty Consultant motivation and engagement in-store.

Continuous Improvement & Reports

• Stay up-to-date with luxury industry trends, competitor activity, and emerging technologies in retail training.

• Provide structured feedback after training/coaching sessions and debriefs after field visits.

• Adapt to new technologies for tracking and reporting training and coaching metrics.

* The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects

Profile

• Fluent in English (written and spoken); Arabic and French is a plus.

• A minimum of 5 years of experience in retail luxury beauty and training.

• Retail knowledge and sales-oriented mindset with a passion for transmission (technical and practical).

• Exceptional product knowledge across Fragrance, Skincare, Makeup, and Fashion Accessories.

• Strong training, public speaking, and presentation skills.

• Client-centric mindset with a genuine interest in the cosmetic and luxury industry.

• Digital savvy and proficient with computer tools (PowerPoint, Excel, Canva, etc.) and comfortable with video creation/camera presence.

• VIC database management experience is a plus.

Additional information

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.

At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).