Stylist - Temp
Chloé
A Chloé Stylist is An ambassador of the Maison, in charge of welcoming every guests into the Chloé family. He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
A Chloé Stylist is:
- A Client Relationship Owner
o Delivers exceptional Customer Service and Takes pride in Developing long-term relationships
o Is aware of CRM targets and actively engages in all actions to reach them
o Impelements personalised rech -out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
o Consistently captures client data and takes notes of ALL qualitative information
o Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles
- An Omnichannel Business Partner
O Has at heart to offer excellent customer service and delivers strong business performance
o Uses all omnichannel services available to grow sales
o Is aware of store and individual sales and KPI targets and actively engages in all actions to reach them
o Actively completes trainings and participates in ALL commercial activities set by the SM/ASM /HO
o Consistently works to achieve given sales, KPIs and CRM targets
O Is aware of local trading environment and competitors ‘activities
- An Opperations Excellence Supporter
O Ensures Impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
o Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
O Implements all guidlines related to store and both management and participates in inventories
o Supports after sales clients and follows up to ensure impeccable sales and after sales service
o Complies with established Richemont policies and standards
Vacancy posted 14 days ago
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