Program Manager, Risk & Compliance

Overview

Someone undertaking this role is primarily tasked with engaging multiple stakeholders across all departments of the bank and working closely with them to create, pilot, embed, and refine all aspects of Central PMO related governance, including tooling, process, and related policy changes, ceremonies, publishing terms of reference, and orchestrating education and awareness sessions on all artefacts being created and published by Central PMO.

This person will work with multiple functions and related team members to co‑create and then embed the new operating model and ways of working as envisaged for the bank’s project management processes and governance frameworks.

Responsibilities

• Support in defining the roles, templates, and masterplan at portfolio and project level.
• Define and maintain the RACI matrix for the Central PMO and stakeholders interacting with the Central PMO.
• Define and maintain overall project reporting categories and tiers.
• Own the development and maintenance of the Business Case Document.
• Create content and progress updates for relevant ExCo Committees.
• Ensure clear templates are available for reporting status to all portfolios at all respective governance forums.
• Provide guidance and support to Portfolio heads on processes to use during project execution.

Continuous Improvement

• Define and evaluate best practice portfolio management tools, processes, and policies.
• Define strategy to move FAB CPMO towards best‑in‑class ways of working.
• Foster a culture and environment of continuous improvement.
• Support the creation of and roll‑out CPMO maturity assessment and KPIs.

Specific Accountability

• Define, ensure adherence to, and maintain PMO processes, and ensure continuous alignment with the standard PMO Playbook published for the bank.
• Support the creation and maintenance of all PMO processes to use from project initiation to closure including the overall RACI matrix; ensure related Bank processes are updated to reflect CPMO involvement & remit.
• Act as custodian of PMO processes, ensuring they are up to date and used by all stakeholders.

Minimum Qualification

• University degree in Technology, Management, or equivalent.
• MBA or equivalent master’s degree is preferred.
• Experience working in Banking Financial Services.
• Certification in project management is a must (e.g., PMP, Prince2, Agile PMO).

Minimum Experience

• 10 years of total experience with at least 5 years in a PMO environment and embedding portfolio governance at an enterprise level in a large Financial Services organization.
• Proficient in Microsoft Office Applications; PowerPoint, Excel, etc.
• Experience with data handling and analysis tools such as Power BI.
• Experience with various project delivery methodologies (Waterfall, Agile, Hybrid).
• Experience in implementation project management processes.
• Excellent presentation and communication skills.
• Ability to work in a fast‑paced environment, multi‑task, and deliver within tight deadlines.

About the Company

First Abu Dhabi Bank (FAB)