Assistant Housekeeping Manager
Full-time
SO/
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
Job Description
We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at a prestigious hotel in Dubai, United Arab Emirates. In this collaborative role, you will support the Executive Housekeeper in maintaining the highest standards of cleanliness and guest satisfaction throughout our property.
- Assist in managing daily housekeeping operations, ensuring all areas meet our exacting standards of cleanliness and presentation
- Collaborate with the Executive Housekeeper to develop and implement effective cleaning procedures and schedules
- Supervise, train, and motivate housekeeping staff to deliver exceptional service
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards
- Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness
- Coordinate with other departments to address guest requests and resolve issues promptly
- Assist in creating staff schedules and managing payroll for the housekeeping department
- Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies
- Participate in continuous improvement initiatives to enhance guest experience and operational efficiency
- Handle guest complaints and feedback professionally, taking appropriate action to resolve issues
Qualifications
- Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting
- Bachelor's degree in Hospitality Management or related field preferred
- Strong organizational and leadership skills with attention to detail
- Excellent communication abilities, both verbal and written
- Proficiency in hotel management software and Microsoft Office suite
- In-depth knowledge of cleaning techniques, products, and equipment
- Understanding of hotel operations and industry standards
- Familiarity with health and safety regulations in the hospitality sector
- Ability to work flexible hours, including weekends and holidays
- Physical stamina to perform duties throughout the day
- Fluency in English; knowledge of Arabic or other languages is a plus
- Customer-focused mindset with a commitment to delivering exceptional service
- Ability to thrive in a fast-paced, dynamic environment
- Strong problem-solving skills and ability to make decisions under pressure
Vacancy posted 20 hours ago
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