Global Head of Customer Success & Growth
Jungleworks
Jungleworks, the company behind Tookan, seeks a Head of Global Customer Success to own the post-sale journey worldwide from the UAE. You will lead a team of 8 CSM/AMs, drive onboarding excellence, and unlock revenue through upsell and cross-sell strategies while aligning CS with enterprise goals.
You will shape a global CS program, monitor KPIs such as NRR and churn, and partner with sales and product to hit targets. This role is pivotal for a high-growth, global SaaS business based in Dubai.
#J-18808-LjbffrVacancy posted 2 days ago
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