Contestable Life Claims Manager
Remotedxb
Responsibilities
- Supervise a team of Life claims associates and oversee daily operations to ensure productivity standards are met
- Interpret and communicate contractual language in Life and Accident policies
- Provide technical expertise to resolve complex claim issues and review high-cost claims for accuracy and compliance
- Evaluate daily workflows in the Onbase platform and manage workload distribution
- Identify process improvement opportunities and conceptualize technical solutions to increase unit efficiency
- Conduct quality review audits to ensure proper coding, documentation, and regulatory compliance
- Mentor and develop team members through regular feedback, performance appraisals, and stretch assignments
- Partner with cross-functional teams including Policy Services, Customer Service, and Legal to achieve organizational goals
Requirements
- 3+ years of experience handling insurance claims
- Proven experience interpreting contractual language in Life and Accident policies
- Strong analytical and problem-solving skills with the ability to develop feasible solutions
- Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, etc.)
- Ability to work independently and manage competing priorities under rigorous deadlines
Preferred Qualifications
- Bachelor's degree from a four-year college or university
- Previous supervisory or leadership experience
- High technical aptitude and ability to learn new systems quickly
Benefits
- Competitive compensation and company‑matched 401k plan
- Comprehensive health, dental, and vision insurance
- Paid holidays, time off, and parental leave
- Continued education reimbursement and company‑paid FLMI and ICA courses
- Subsidized wellness subscriptions and company‑paid mental health counseling
About the Company
American Income Life is committed to empowering employees through a caring and innovative culture. We focus on making a meaningful impact on our clients and communities while providing a collaborative environment that fosters professional growth and career advancement.
#J-18808-LjbffrVacancy posted 2 days ago
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