Telesales Agent

We provide our clients with a corporate culture that is distinguished by the ability to meet the needs and requirements of customers quickly and provide a comfortable environment for our clients to facilitate the property acquisition process with the most secure, rewarding, and trouble-free service possible.

Job Description

• Maintain consistent communication with clients regarding property sales and rentals.
• Assist clients throughout the entire real estate transaction process, including property search, viewings, negotiations, and paperwork.
• Conduct thorough market research to stay informed about current trends, pricing, and market conditions.
• Proactively contact property owners to confirm availability and gather detailed property information.
• Share property details and photos with assigned realestate agents.
• Conduct daily follow-up calls and messages (100+ per day) on published properties.
• Input property documents and owner details into our company system.
• Update agents on daily inventory availability.
• Provide valuable feedback to property owners regarding their listed properties.
• Follow up with agents on past viewings and newly acquired clients.
• Upload available properties to relevant in Zoho.
• Create engaging weekly WhatsApp blasts to generate client inquiries.
• Review and verify the accuracy of property listing documents.
• Monitor and analyse published property advertisements.
• Introduce and share the company profile with potential property owners.

Requirements

• High school diploma or equivalent (preferred).
• Minimum 1 year of experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Experience with a real estate CRM system (a plus).
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.