RC RAK, Al Wadi Equestrian Manager
Marriott Hotels Resorts
Description
JOB SUMMARY
Equestrian Manager is accountable for maintaining the overall health and happiness of horses. Must have experience with horses and must be BHS certified.
Equestrian Manager is responsible for ensuring the overall wellbeing of horses in a variety of situations such as boarding training and transport. Equestrian Manager may turn horses out to exercise and check bedding materials for pests. They continually observe horse behavior since the behavior of the horse may indicate health problems.
Equine manager make certain that the horses health nutrition and medical treatments are up to date. Additionally Equestrian Manager are commonly responsible for the business side of the occupation. Equestrian Manager manages facilities schedules the personnel and takes care of marketing and budgets.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; At least 5 year of professional experience with horses
CORE WORK ACTIVITIES
Stables and Arena Responsibilities
- Provide advice to individuals on the correct method of riding.
- Assess individuals current level of knowledge etc. to develop personalized training programs and provide riding counseling.
- Make sure guests sign in upon entering the Stables.
- Develops and implements specific exercise routines
- Develops supplement schedules
- Under saddle work
- Ground work
- Training in general manners
- Calls veterinary doctor in case of emergencies.
- Schedules the Vet and Farrier for timely visits.
Stables Equipment and Supplies
- Clean and maintain equipment and supplies.
Recreation Communication and Coordination
- Provides information to guests about available recreation facilities activities riding lessons and equipment.
- Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
Recreation Facilities Safety
- Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency.
- Provide assistance to injured guests until the arrival of emergency medical services.
- Complete any certifications/training required by law or manufacturer to instruct guests/clients on the use of equipment.
Guest Relations
- Welcomes and acknowledges each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Provide assistance to individuals with disabilities including assisting visually hearing or physically-impaired individuals within guidelines (e.g. escorting them when requested using words to explain actions writing directions on paper moving objects out of the way or offering access to Braille or TDD phones).
- Engage guests in conversation regarding their stay property services and area attractions/offerings.
- Actively listen and respond positively to guest questions concerns and requests using brand or property specific process to resolve issues delight and build trust.
- Anticipate guests service needs including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Required Experience:
Manager
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