Waiter/ess
Mama Shelter
Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
Our mission: to bring little moments of happiness to people.
Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.Job Description
Bring your passion for hospitality and exceptional service to Mama Shelter Dubai! As a Waiter, you’ll make every meal a memorable moment and every guest feel like family. Let’s serve up smiles together! ️✨
THE MISSION?
Be the Ambassador of Good Vibes: Greet every guest with a warm smile and a genuine welcome, setting the tone for an unforgettable dining experience.
Menu Master Extraordinaire: Know the menu inside and out—answer questions, make recommendations, and upsell like a pro.
Deliver Delight: Serve food and drinks with precision, style, and speed, ensuring every guest feels pampered and cared for. ️✨
Be the Eyes and Ears of the Dining Room: Anticipate guest needs before they even ask, ensuring their experience is flawless from start to finish.
Create Moments of Magic: Go above and beyond to make every interaction special—whether it’s a birthday surprise or just remembering a guest’s favorite drink.
Be a Cleanliness Hero: Maintain sparkling tables, pristine utensils, and an overall tidy environment that Mama can be proud of. ✨
Team Spirit Superstar: Collaborate with your fellow team members to keep the service flowing smoothly and make every shift a success.
Stay Calm, Stay Cool: Handle high-pressure moments like a seasoned professional, ensuring guests never feel the heat.
Be the Ultimate Brand Advocate: Represent Mama Shelter’s unique energy and hospitality with pride, sharing the vibe with every guest.
Qualifications
MADE FOR YOU? ONLY IF…
You thrive under pressure: Busy service? Bring it on! You know how to stay cool and deliver excellence.
You’re all about integrity: Your work ethic and honesty set you apart, even in the busiest moments.
Attention to detail is your superpower: No napkin out of place, no order forgotten—precision is your thing.
You own your growth: Learning from every experience and making each shift better than the last is your goal.
You’re a team player: You believe in the magic of teamwork and the joy of helping others shine.
️ Confidentiality is key: Sensitive guest information? You keep it safe and sound.
Additional Information
YOUR LITTLE EXTRAS:
You’re reliable and consistent: When you say you’ll deliver, you always follow through.
You’re a people person: Guests and teammates love your positive, approachable vibe.
You build connections: You take time to know your guests, creating lasting impressions.
You light up the room: Your energy lifts everyone around you, making work a joy.
You’re all about the team: From supporting your colleagues to creating a family-like atmosphere, you make it happen.
If you’re ready to bring your energy, passion, and smile to Mama Shelter Dubai, we’d love to hear from you! ✨
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