[Hiring] End User Support Engineer Dubai UAE

Position: End User Support Engineer

Date Posted: 18 August 2026

Industry: Information Technology (IT)

Employment Type: Full Time

Experience: 3–5+ Years

Qualification: Bachelor’s Degree, Diploma, or Certification in Information Technology, Computer Science, or a related field

Salary: AED 6,000 – 9,000 (Estimated)

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

A company in Dubai is looking for an experienced End User Support Engineer to join its onsite IT team. This opportunity is ideal for professionals with hands-on technical support experience and a strong background in desktop support, Microsoft technologies, and networking.

The successful candidate will provide end-user technical assistance, troubleshoot hardware and software issues, manage user accounts, and ensure reliable IT support while delivering excellent customer service in a fast-paced environment.

Key Responsibilities:

• Provide technical support to end users for hardware and software issues.

• Troubleshoot desktop, laptop, and peripheral device problems.

• Support Windows operating systems and Microsoft 365 applications.

• Manage user accounts through Active Directory and Entra ID.

• Diagnose and resolve networking-related issues.

• Handle support requests using ITSM and ticketing systems.

• Deliver timely solutions while maintaining excellent customer service.

Requirements:

• 3–5+ years of experience in end-user or desktop support.

• Strong knowledge of Windows operating systems and Microsoft 365.

• Experience with Active Directory and Microsoft Entra ID.

• Hands-on experience in desktop and hardware troubleshooting.

• Good understanding of TCP/IP, DNS, DHCP, and VPN technologies.

• Experience using ITSM or ticketing tools.

• Excellent communication and problem-solving skills.

• Strong knowledge of:

• Windows & Microsoft 365

• Active Directory / Entra ID

• Desktop & Hardware Troubleshooting

• TCP/IP, DNS, DHCP & VPN

• ITSM / Ticketing Tools

Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.

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