Client Solutions - Intern

Full job description

Job Description:

We are looking for a proactive and enthusiastic Arabic Speaking Client Solutions Intern to join our team. This internship provides an excellent opportunity to gain hands-on experience in client relations, business development, and campaign management. The ideal candidate is a fast learner, detail-oriented, and possesses strong communication skills.

Responsibilities:

Client Interaction:

· Assist in building and maintaining positive relationships with clients through regular communication.

· Assist in responding to client inquiries, addressing concerns, and ensuring overall client satisfaction.

Account Support:

· Collaborate with the Client Solutions Team to support in the day-to-day management of campaigns.

· Assist in the development and execution of media plans, campaign briefs, reports, and strategic proposals.

Documentation and Reporting:

· Maintain accurate and up-to-date client records, including contracts, communications, and project details.

· Assist in preparing reports and presentations summarizing campaign performance.

Cross-Functional Collaboration:

· Work closely with other departments, such as sales, marketing, and customer support, to ensure a unified approach in meeting client needs.

Problem Resolution:

· Help identify and address any issues or challenges faced by clients, working with the team to find effective solutions.

Client Onboarding:

· Support the onboarding process for new clients, ensuring a smooth transition and understanding of services.

Market Research:

· Conduct research on industry trends, competitor activities, and client preferences to contribute insights for account strategies.

Learning and Development:

· Proactively seek opportunities to expand knowledge in account management and related areas.

· Participate in training sessions and mentorship opportunities provided by the company.

Qualifications:

· Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field.

· Strong interpersonal and communication skills, both written and verbal.

· Detail-oriented with excellent organizational and multitasking abilities.

· Proficient in Microsoft Office suite and comfortable using CRM tools.

· Ability to work independently and as part of a collaborative team.

· Eagerness to learn and contribute in a fast-paced environment.

This internship provides valuable exposure to Client Solutions processes, client relations, and business development and an opportunity to transit into a full-time role. If you are a motivated individual with a passion for building client relationships and contributing to business success, we invite you to apply and be a part of our dynamic team.

Job Type: Internship
Contract length: 3 months

Language:

• Arabic (Required)