Business Analyst / Product Owner (Airline)

The Company

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

About Cognizant Consulting

To be digital, companies today must have organizational velocity approaching speed of light while providing individualized offerings that result in fanatical levels of customer satisfaction—all with laser‑focused cost control. And from applications to infrastructure, processes to operational models and interfaces to experiences—there are digital forces driving change in every part of our clients' organization. At Cognizant, our consultants orchestrate the capabilities to truly change the game—across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value.

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About the role - Description

This role reports to the Senior Product Manager. The Product Owner is responsible for defining and prioritising the user stories in the team backlog, driving quality control, and validating that the stories delivered meet the defined acceptance criteria. They will work with the Product Manager to serve as the customer proxy and support them in defining the product vision and roadmap. This role is a core team member of the agile scrum team, working with more than one scrum team and ensuring that the team understands the required features and functionality of products to be delivered in each iteration.

Accountabilities

• Work with the Senior Product Manager to contribute to the product strategy, vision and roadmap.
• Review and prioritise the team backlog as part of Iteration Planning, including coordinating dependencies with other Product Owners, and accept the final Iteration Plan.
• Continuously improve the backlog with the team, ensuring all items are clearly described, estimated, and prioritis​ed.
• Ensure the scrum team understands the required features and functionality to be delivered in each iteration.
• Detail features and user stories with acceptance criteria and acceptance tests.
• Accept features and user stories, validating that they meet the acceptance criteria, persistent acceptance tests, and comply with the Definition of Done (DoD).
• Facilitate regular demos with the team, ensuring the most critical aspects are shown to the stakeholders.
• Facilitate the iteration retrospectives and drive discussions on what can be improved to increase velocity and quality.
• Maintain system training course material and conduct trainings as part of new system roll‑outs and refreshers as required.

Education & Experience

• 3+ years’ experience working in product development.
• Bachelor's degree in Computer Science, Information Systems, Engineering or equivalent (preferable).
• Certification in Scrum Product Owner (CSPO), SAFe Product Owner or equivalent (desirable).
• Experience with Agile development methodologies including SAFe, Scrum, and Lean Portfolio Management.
• Demonstrated success in defining, delivering and launching products.
• Technical and business operations knowledge with proven ability to drive solutions.
• Experience defining vision and strategy for a technical product.
• Recognised as an active team player, with excellent communication and coordination skills, working with multiple teams across the organisation.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government‑issued ID during each interview.

Equal Opportunity

Cognizant is an equal‑opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.