Back of House Manager

Back of House Manager

Overview

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by award-winning architectural firm NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

The Back of House (BOH) Manager is responsible for overseeing all non-guest-facing hotel operations, ensuring efficiency, cleanliness, and compliance with safety standards. This role involves managing the stewarding, receiving, and storage departments, coordinating with culinary and housekeeping teams, and maintaining smooth back-end operations to support front-of-house services.

• Oversee all back-of-house functions, including stewarding, receiving, storage, and waste management.
• Ensure compliance with health, safety, and hygiene standards (HACCP, local regulations, and company policies).
• Maintain cleanliness and organization of all BOH areas, including kitchens, storerooms, and staff facilities.
• Implement and monitor inventory control procedures to minimize waste and ensure cost efficiency.
• Lead, train, and manage BOH staff, ensuring high performance and adherence to standards.
• Develop work schedules, assign tasks, and monitor team productivity.
• Conduct regular training sessions on safety, hygiene, and best practices.
• Work closely with the Executive Chef, Food & Beverage Manager, and Housekeeping teams to ensure smooth hotel operations.
• Oversee deliveries, verify stock quality, and coordinate with suppliers to maintain inventory levels.
• Ensure proper handling and storage of all food and non-food items to prevent loss or damage.
• Monitor BOH expenses and optimize resources to maintain cost efficiency.
• Assist in planning and controlling the BOH budget, including staffing, equipment, and supplies.
• Identify opportunities for process improvement and cost-saving initiatives.

Desired Skill & Expertise

• Previous experience in a Back of House, Stewarding, or Operations Manager role within a hotel.
• Strong leadership and team management skills.
• Knowledge of health and safety regulations (HACCP, OSHA, etc.).
• Excellent organizational and problem-solving abilities.
• Ability to work under pressure and manage multiple tasks efficiently.
• Proficiency in inventory management systems and basic financial reporting.