Manager- Privileged Client Banking

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Job Description

Job Purpose

To support the growth and maintenance of large account portfolios and sensitive client relationships for assigned portfolio in the PCG segment; improve service quality levels and drive the day-to-day activities and client interactions to ensure that the team’s objectives are constantly met, while maintaining client satisfaction and portfolio credit quality.

Client and Market Analysis

• Onboard new clients as and when required

Business Origination

• Support development of Term Sheet, Information Memorandum, Mandate letter, etc.
• Support the team when Pitching and Negotiating deals

Client Relationship Management

• Support client on their day-to-day banking requirements with support from the other team members (as applicable)
• Ensure customer satisfaction remains high and meets the targeted NPS score

Collaboration

• Support collaboration within the PCG team, with product teams, international banking, credit and other business divisions
• Support Unit/Divisional/Bank-wide initiatives (as required or assigned)

Operational

• Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner
• Support periodic reviews of risks (credit, operational, compliance etc.) within the portfolio on a regular basis
• Drive day-to-day administrative and transactional activities such as documentation follow up, pipeline updates, and any other activities in the unit/team to ensure continuity of work and delivery of effective/high quality output
• Ensure that internal processes for existing portfolio/ NTBs are in-line with the Bank’s policies & procedures.
• Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.
• Ensure all credit reviews are submitted on time and agreed conditions are met.
• Ensure all clients’ files /documents are maintained
• Maintain a satisfactory audit on the portfolio
• Adhere to process KPI’s and, ORM, BCP & Internal Audit requirements
• Prepare timely and accurate statements and reports to meet the unit’s requirements, policies, and standards

Leadership

• Act as Role Model for the peer group
• Learning & Development – Attend appropriate on and off-the-job training programs to develop skills and upgrade knowledge

Qualifications

Minimum Qualification

• Bachelor’s degree in Finance or related discipline.

Knowledge, Skills, And Attributes

• Basic Knowledge of Corporate and Investment Banking sector
• Basic Understanding of FAB’s product offering and business strategy
• Ability to collaborate with a wide range of stakeholders to drive business
• Strong relationship management skills both internally and externally
• Sound communication skills (written and verbal)
• Ability to analyze and research information
• Ability to analyze Financial statements and conduct basic credit analysis
• Strong Data analysis and financial modelling skills
• Ability to work under pressure and adjust quickly to changing priorities
• Proficient in MS Office (excel, word and Power-point)

Minimum Experience

• 3-5 years of experience in corporate and/or investment banking or in a similar function