Teller United Arab Emirates Posted on 07/04/2024 Trending
Abu Dhabi Islamic Bank PJSC
Role: Teller
Location: Dubai - Nad Al Sheba Branch
Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.
Key Accountabilities of the role:
- Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits, etc., in line with operational policies & procedures.
- Where centralized telegraphic transfers are involved, liaise with the Treasury department to obtain best rates for VIP & high net worth customers in coordination with HOP’s.
- These responsibilities may also include serving Private Banking customers at separate counters and processing any other counter service transaction introduced by ADIB from time to time.
- Cross-sell or identify and refer product inquiries from prospective customers to Sales staff.
- Act as one of the dual custodians for branch vault cash and security stationery.
- Assist HOP as the second custodian for dual control.
- End of day balancing.
- Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.
- Knowledge of UAE banking practices, regulations & risks.
- General awareness of competitors in the local market.
- Thorough knowledge of all the regulations issued by the Central Bank of UAE.
- Fair knowledge of service standards.
- Knowledge of cross sales.
Specialist Skills / Technical Knowledge Required for this role:
- Knowledge of ADIB’s Retail Banking products & services.
- Knowledge of ADIB’s Operational Policies & Procedures.
Previous experience required (if any):
- Minimum two (02) months experience/training as a teller in a banking environment/ADIB Academy.
Job Info
- Job Identification: 2017
- Locations: Dubai, Nad Al Sheba 2, Dubai, Dubai Alain St., Avenue Mall, Dubai, AE.
Vacancy posted 3 days ago
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