Engagement Lead -Abu Dhabi
Full-time
MindBase Education
The Engagement Lead is responsible for day-to-day execution of engagement initiatives, ensuring students, schools, and partners remain active, supported, and engaged throughout the program lifecycle.
This role is highly execution-focused and ensures that plans turn into measurable participation, completion, and retention.
Key Responsibilities
1. Engagement Execution & Operations
- Execute student and school engagement plans
- Coordinate workshops, online sessions, and school visits
- Manage logistics, schedules, and communications
- Support onboarding activities during pilot and scale-up phases
2. Relationship Support & Communication
- Serve as secondary point of contact for schools and partners
- Respond to queries, requests, and issues in a timely manner
- Escalate complex issues to the Partnership Manager or PMO
- Maintain positive, professional relationships with stakeholders
3. Tracking, Reporting & Feedback
- Track engagement metrics such as:
- Attendance
- Course participation
- Drop-off rates
- Collect feedback from students and schools
- Share insights with Content, LMS, and PMO teams
- Support continuous improvement initiatives
4. Coordination & Support
- Support marketing campaigns and activations
- Coordinate with Admin & Reporting Executive for accurate data capture
- Maintain engagement calendars, trackers, and logs
Requirements
Education
- Bachelor’s degree in:
- Education
- Business
- Communications
- Social Sciences
- Public Relations
- Additional certifications in project coordination or education programs are a plus
Experience
- 3–6 years of experience in:
- Program coordination
- Engagement or outreach roles
- Education or youth programs
- Experience working with schools or student groups is strongly preferred
Skills & Competencies
- Strong organizational and coordination skills
- Excellent interpersonal and communication skills
- Attention to detail and follow-through
- Ability to manage multiple priorities
- Comfortable working with students and educators
Vacancy posted 7 days ago
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