Logistics Supervisor (UAE National), H&B UAE

strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices vast selection and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.
Amazon Operations
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent world-class customer experience every time. We are looking for high-potential flexible innovative and forward-thinking professionals to join our team. Are you ready to drive high-visibility strategic revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives
Join the Global Specialty fulfillment team as a Logistics Supervisor in our Special Handling network (AMXL). As a Logistics Supervisor you will be responsible for a site/s from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep scrutinize details and foresee data implications.

Key job responsibilities
Responsible for monitoring and managing performance and capacity of Third party logistics partners (3PL) under the roof and under the road.
Monitor and analyze customer experience and delivery performance
Maintain and develop KPIs and SLAs with 3PL.
Optimizing the 3PLs first and middle delivery network and improving speed to our customer through various initiatives.
Contribute major projects within the UAE Operations Fulfillment / Supply Chain / Transportation to support business and selection growth.
Contribute to process improvements and cost optimization initiatives in collaboration with internal and external customers.
Prioritize projects and software feature requests evaluate and set stakeholder expectations.
Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across Amazons Retail and external fulfillment teams.
Own deployment of Continuous Improvement of network standards in collaboration with MENA Process Owners MENA ACES and local Process Managers.
Audit the sites for various operational conformance restrictions and norms
Conduct audits on based on SOPs analyze data and propose process improvement initiatives

UAE national with family book
Bachelors degree in Operations Engineering or Logistics.
1-3 years of work experience
Previous experience in a similar process development role ideally in fast-paced industrial logistics or production/manufacturing environment
In depth experience of Distribution and Fulfillment processes
Excellent Project Management skills
Demonstrated ability to build strong working relationships with business partners and key stakeholders and the ability to work under pressure in a cross functional organization
Advanced data analysis skills and an expert in using supporting tools Excel MS Access

Supply Chain knowledge through work experience or coursework
Good hands on experience on MS office suite

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager