Key Account Manager

Job Requisition ID: 181060 

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

• The Sales Engineer is responsible for promoting, marketing, and selling Volvo construction equipment products within the designated territory of Dubai and the North Emirates. The role requires managing the complete sales process, ensuring customer satisfaction, and achieving budgeted targets. The Sales Engineer must build strong client relationships, secure new business, and stay informed about industry developments. Success in this role is defined by the ability to meet sales targets, engage customers effectively, and expand the client base.

Sales Management

• Contribute to the achievement of revenue, unit sales, and customer engagement through effective sales process management.
• Seek out and target new customers and sales opportunities, initiating action plans to secure new business.
• Manage customer requirements for on-time delivery, considering lead-times and product specification changes.
• Provide timely quotations to clients and ensure order delivery with minimal receivable levels.

Relationship Building

• Develop and maintain strong working relationships with key contacts to drive repeat and improved business levels.
• Cultivate new clients to the Famco client database while retaining current client base and growing existing relationships.

Industry Knowledge and Compliance

• Remain abreast of the latest regulations, industry standards, and good working practices.
• Ensure compliance with Famco systems and show a knowledgeable understanding with reports and clients alike.

• Sales process management with a focus on achieving revenue and growth targets.
• Strong client relationship management and networking capabilities.
• In-depth knowledge of power products and construction equipment industry standards.
• Proactive and self-motivated approach to achieving sales goals.

• Diploma or degree in Mechanical/Electrical Engineering.
• Minimum 5 years of experience in a similar sales role within the UAE.
• Experience with distributor and dealer sales, with a focus on customer engagement and territory management.
• Proficiency in English is essential, with strong communication and interpersonal skills.

Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers.  At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.