Customer Service Agent
Star Services
Customer Service Agent
Working Hours 8:30 AM to 5:30 PM
Weekly Off Sunday
Work location- DWC Freezone, Jebel Ali, Dubai
Arabic Speakers preferred
Position: Customer Service Agent
Responsibilities: Customer Service:
Daily Input of customer transactions (Receipts / Orders/ )
Provides operational reports upon request.
Caters to special order requests from customers.
Prepares relevant documentation for transactions.
Prepares billing breakdown and raises invoices in CFIT monthly.
Supports team with backing up on other accounts when needed.
Communicates with customers on daily operations.
Escalates and aid in resolving operational issues.
Maintains an organized and accurate system inventory for customers.
Produces monthly KPI reports to be shared with customers.
Follows up with customers for invoice approvals.
Relationships:
Coordinates with Warehouse staff to receive and release shipments.
Maintains excellent working relationship with customers by proactively responding to all enquiries in a courteous and efficient manner.
Reports customer feedback to management, incl. any signs of dissatisfaction.
Liaison between customer and warehouse in administration of account.
Liaison between customer and office regarding invoicing and credit changes.
Clerical:
Provides support with other miscellaneous projects, filing, and research.
Oversees paperwork associated with orders and maintains corresponding files.
Maintains a current and accurate procedures manual detailing the desk side processes undertaken to manage accounts.
Qualifications: A. Education – University Degree or equivalent
B. Experience - Minimum 2 years of experience in the distribution department at Expeditors
Previous experience in inventory control and/or distribution operations
Fully proficient with various software applications (i.e.; MS Word, MS Excel, any WMS)
Typing – 30 wpm.
10-key by touch.
Displays ability to work independently with minimal supervision.
Proactively communicated and suggests solutions.
C. Knowledge/ Skills: General office knowledge, including telephone techniques and computer skills, in a customer service environment is required. Effective communication
skills and good hearing is required. Attention to detail is essential. Bi-lingual abilities a plus.
D. Special Requirements: Must have excellent work habits. Must pass a background check, if applicable in state, region, or geography.
AED8500 per month
...in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About the role Wheelys Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service...AED5000 - 6000 per month
...Position: Customer Service Agent Date Posted: 22 September 2026 Industry: Distribution & Warehouse Operations Employment Type: Full Time Experience: Minimum 2 years of experience in the distribution department at Expeditors Qualification: University...$15 - $25 per hour
...Position: Customer Service Agent – Remote Travel Date Posted: September 20, 2026 Industry: Travel & Tourism Employment Type: Full Time / Part Time Experience: Customer Service Experience Preferred Qualification: High School Diploma / Bachelor Degree...$20 - $23 per hour
...Position: Virtual Customer Service Agent Date Posted: September 3, 2026 Industry: Healthcare / Physical Therapy Employment Type: Full Time Experience: Experience in customer service, medical front-office support, administrative assistance, or virtual assistance...- ...Responsibilities: Handle customer inquiries via phone, email, and in-store. Coordinate installation schedules with technicians... ...Strong organizational and communication skills. Experience in customer service. Fluency in English (Arabic is a plus)....
- ...you at Accor, visit Job Description Novotel World Trade Centre is currently seeking a Guest Service Agent who will be responsible for providing excellent customer service and ensuring that guests have a pleasant experience at the hotel. The role involves a variety...
- ...Role Summary The Customer Service Manager (CSM) is responsible for the day-to-day performance and stability of customer service operations... ...short-term and medium-term workforce planning · Monitor agent productivity, utilisation, and adherence · Support SLA and...
- ...We're Hiring: Customer Service Agent (Bilingual – Arabic & English) Salary: AED 7,000 Requirements: ~ Fluent in both Arabic and English (spoken and written) – mandatory . ~2–4 years of customer service or call center experience. ~ Experience...
- ...Al Salehi is looking for a motivated and customer-focused Customer Service Representative to join its team in the UAE. The ideal candidate should have a technical background with strong communication skills and the ability to provide excellent customer support throughout...
- ...KRS Logistics is seeking an experienced Senior Customer Service Executive to join its team in Dubai, United Arab Emirates. This opportunity... ...delivery. • Coordinate with customers, shipping lines, overseas agents, transporters, and internal departments. • Monitor vessel...
- ...Hawk Freight Services FZE is seeking a Customer Service Executive with experience in freight forwarding and logistics to join its team in Dubai. The... ...operations teams, airlines, shipping lines, and overseas agents. • Prepare quotations and manage shipment documentation...
- ...We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The role involves assisting customers with inquiries, providing accurate information, resolving concerns, and ensuring every customer receives timely...
- ...Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub...
- ...A reputable company is seeking a friendly and customer-focused Customer Service Representative to provide professional assistance and ensure a positive customer experience. Key Responsibilities Respond to customer inquiries through phone, email, chat, and other communication...
- ...The UAE Context Edenred UAE is a fast growing payroll service provider serving more than 6,000 business and more than 2 million unbanked... ...up and drive incredible impact in the life of others. The B2B Customer Service Executive will work closely with corporate clients to...
- ...organized, and proactive Sales & Business Development professional, with the objective to win new clients by providing premium consulting services. Key Responsibilities: Convert leads generated through various marketing platforms into realized business. Conduct...
- ...The Customer Experience Consultant is responsible for delivering an exceptional customer experience for designated Key Client (KC), Enterprise... ...and translate them into effective operating procedures and service solutions. Execute transactional and operational activities...
- ...Vega Worldwide Logistics LLC is looking for a customer-focused and organized Customer Service Executive to join its team in Dubai. This is an excellent opportunity for professionals who are passionate about delivering outstanding customer service while building a rewarding...
- ...Job Summary NAFFCO is looking for a Customer Service Representative to handle customer inquiries, provide timely support, coordinate with internal departments, and ensure a high level of customer satisfaction. The role requires excellent communication, coordination...
- ...Experience: 5–8 Years Reports To: Service Desk Lead/Supervisor Languages: English/Arabic – Both Required Location... ...adherence to QA standards, diagnostic completeness, and effective customer handling. Provide structured coaching, mentoring, and...
- ...A U.A.E .-based company in Dubai is inviting applications for the position of Customer Service Officer. The role involves assisting customers, handling inquiries, resolving concerns, providing accurate information, and ensuring a positive customer experience. Key Responsibilities...
- ...An established organization is seeking qualified and customer-focused candidates for the position of Passenger Service Agent. The role involves assisting passengers throughout airport processes, including check-in, boarding, arrivals, baggage services, and special assistance...
- ...create lasting, memorable and impactful experiences for your customers, for your colleagues Hospitality is a work of heart ,... ...Job Description What you will be doing: As a Guest Service Agent (Front Office); you will have the opportunity to showcase your...
- ...access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works... ...according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with...
- ...A well-established company is hiring an experienced and customer-focused Customer Service Supervisor to lead the customer service team, monitor daily operations, handle escalated concerns, and ensure customers receive timely and effective support. Responsibilities...
AED3000 - 4500 per month
...Position: Guest Service Agent Date Posted: September 18, 2026 Industry: Hospitality / Hotels Employment Type: Full Time Experience... ..., handling guest requests, and delivering exceptional customer service throughout their stay. Candidates with strong communication...- ...We are looking for a friendly, professional, and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing excellent service, resolving issues, and maintaining strong customer relationships...
- ...We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, handling inquiries, resolving complaints, and ensuring a positive customer experience....
$40000 - $50000 per year
...Position: Customer Service Representative Date Posted: 27 September 2026 Industry: Customer Service / Business Process Outsourcing / IT Services Employment Type: Full Time Experience: 1–3 Years of Customer Service Experience Qualification: High School...- ...Job Title: Care Contact Center Agent Department: Care Department Reports To: Care... ...The Care Contact Center Agent handles customer communication across different channels including... ...focuses on providing excellent customer service, resolving complaints, maintaining brand...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!
