EXPERIENCED IMMIGRATION DOCUMENTATION OFFICER

Full job description

EXPERIENCED APPLICANT PREFFERED WITH HINDI LANGUAGE FLUENCY AND IMMIGRATION CASE PROCESSING & RETAINMENT SKILLS

Voyage Immigration Consultancy is a game-changer in the immigration industry with world-class services and vast years of experience in the field.

We are looking for experienced documentation and processing officer to join our esteemed firm.

* MINIMUM TWO YEARS EXPERIENCE IN PROCESSING AND CLIENT HANDLING *

Skills & Responsibilities

• The Visa Documentation Officer must be able to help the client for all documentation required throughout the process for various country applications.
• You must take full responsibility for all processing, remaining up to date with any changes to legislation or employer concerns and requirements.
• Knowledge about PR Invitation, Work Permit, and submission procedures.
• Visa Documentation Officer must be able to offer information pertaining to immigration rules, help clients to obtain visa approvals, conduct surveillance of submitted documents, and handle other related concerns.
• Prepare and file all the supporting documents required for application processing.
• Must ensure that all of the information provided by the client is accurate and correct while preparing and verifying all legal documents.
• Be responsible for all aspects and stages of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.
• Excellent problem-solving and customer service skills.
• Should be smart enough to work with customers without further escalations to higher management.
• Excellent spoken English & Hindi is a must. Confident/ energetic and result-oriented personal.
• Thorough knowledge of all Immigration Visa Processing for Europe and other countries.
• Act as point of contact for complaints and handle any issues and provide solution to clients appropriately.
• Responding promptly to customer inquiries without any complaints.
• Acknowledging and resolving customer complaints tactically in productive manner assuring both the client and company standards and requirements.
• Ability to handle and convince all client queries is mandatory under any situations.

Job Type: Full-time

Pay: AED3,500.00 - AED5,500.00 per month

Application Question(s):

• Are you confident enough to work with clients from different nationalities without escalating the issue or concerns to higher authority and provide an appropriate solution as requires?
• Do you have strong experience in client handling and retainment with various clients and scenarrios?

Experience:

• IMMIGRATION PROCESSSING: 1 year (Required)

Language:

• HINDI (Required)