Technical Specialist Windows

RESPONSIBILITIES (INCLUDES ALL TASKS):

• Manage and maintain Windows servers and services including Active Directory (AD) Exchange and Windows Performance Management.
• Solid understanding and experience of Mail flow in an enterprise environment.
• Troubleshoot and optimize IIS web servers for high availability and performance.
• Administer and optimize Mobile Device Management using VMware Airwatch Microsoft Intune and related technologies.
• Apply solid networking concepts for configuration monitoring and troubleshooting of IT infrastructure.
• Enforce strong security practices and standards across all systems.
• Implement and manage automation tools such as BMC ITOM BMC TSSA Manage Engine and SCCM to enhance operational efficiency.
• Develop and execute Power Shell or similar scripts for process automation and task scheduling.
• Manage Azure AD Office 365 and associated cloud services for user management and service optimization.
• Administer enterprise backup solutions using Commvault and Veeam ensuring data integrity and disaster recovery readiness.
• Monitor and optimize system performance diagnosing and resolving technical issues proactively.
• Conduct root cause analysis and implement long-term solutions.
• Collaborate with cross-functional teams to design and implement infrastructure solutions.
• Knowledge on Microsoft SQL Server
• Excellent communication skills and customer service ethos.

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

Windows Server Management

SCCM/Patch Server Management

Active Directory

Microsoft Exchange

Office 365 Management

Mobile Device Management (Airwatch)

SOFT SKILLS:

MANDATORY

Excellent communication.

Problem Solving.

Interpersonal Skills.

Planning and organization.

Flexibility & dedication toward the work.