Digital Strategist

Digital Strategist

At Horizontal Digital we hold ourselves to one key belief: Youre only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites apps portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy data design and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results:

Lock arms
We forge relationships that make our impact 1000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

Show hustle
Were not ones to sit on our hands and wait. Instead we anticipate opportunities collectively roll up our sleeves and find ways to execute the exceptional.

Embrace change
From new technologies to workplace philosophies we welcome the unexpected and constantly anticipate whats next.

Elevate empathy
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

Never settle
We motivate each other to push past the easy answers and collectively arrive at bigger more inspiring ideas.

But enough about us. Lets talk about you.

As a Digital Strategist you will play a pivotal role in driving product success by translating business needs into actionable product requirements. You will collaborate closely with crossfunctional teams to ensure that our product aligns with market demands meets customer expectations and delivers measurable business value.

What Youll Do

• Strategic Alignment: Manage and optimize the product backlog ensuring continuous alignment to product vision roadmap and priorities that maximize the product and business value.

• Requirement Elicitation: Conduct indepth interviews workshops and analysis to gather understand and translate business and user needs within the context of scaled agile frameworks.

• CrossFunctional Collaboration: Work closely with crossfunctional teams (strategy design development and testing) to ensure a shared understanding in value and priority of each requirement.

• Backlog Prioritization: Collaborate with stakeholders to prioritize and refine the product backlog based on value dependencies and risks. Proactively identifying opportunities adjusting the backlog as needed to ensure continued success.

• Backlog Refinement: Facilitate backlog refinement breaking down features into smaller more manageable user stories and clear acceptance criteria.

• Stakeholder Management: Build and maintain strong relationships with stakeholders to ensure buyin and support.

• Decision Making: Leverage business needs analytics and stakeholders feedback to support informed decisions.

• Continuous Delivery: Support the implementation of continuous delivery practices to enable faster timetomarket and improve product quality.

• Continuous Improvement: Identify and implement opportunities for process improvement and innovation within the context of scaled Agile.

Who You Are:

• Strategic Thinker: You can execute product strategies that align with business goals and scaled agile frameworks.

• Analytical: You can analyze and interpretcomplexbusinessneedsleveraging insights from various inputs.

• Problem Solver: You can identify and solve complex problems creatively.

• Excellent Communicator: You can effectively communicate with stakeholders at all levels.

• Proactive. You area selfstarter that takes initiative anticipates needs and drives responsibilities to completion.

• Collaborative: Can work effectively with crossfunctional teams and across multiple levels of the organization.

• Agile: Can adapt to changing requirements and work in a fastpaced environment.

• Accountable: You hold yourself and the team accountable for delivering highquality and valuable outcomes.

• Professional: You lead with integrity and empathy communicating clearly and effectively while building trust across cross functional teams and client stakeholders.

• ResultsOriented: You are driven to achieve measurable outcomes.

• Team Oriented: You emphasize the importance of fostering a leadership culture within the team where every member feels empowered to contribute to the products success.

• Customer Centric: You drive a customercentric approach ensuring that development is focused on delivering value and representing the customers voice within the team ensuring their needs are met.

• Curious learner: You are an enthusiastic learner that has a proactive appetite to learn new business processes underlying technology systems and related terminology.

What you bring:

• 7 yearsof experienceworking on enterprisedigitalinitiatives software development or related IT projects as Product Ownerorin asimilar role.

• CMS experience (such as Sitecore Adobe Experience Manager (AEM) or others) required.

• Salesforce experience is preferred.

• Strongunderstandingand familiarity withenterprisedigitalplatformssuch as CRM ERP PIMsystems.

• Strong understandingand familiarity withdatainterchangeacross the digital experience through engagement customer journey enabled byAPIManagement platforms.

• Strongunderstanding andfamiliaritywithbusiness process definition andfunctional areas such as Commerce Marketing AutomationContent Strategy PersonalizationCustomer Servicecriticaltothe success of client initiatives.

• Bachelors Degree or equivalent experience required.

• Demonstrated experience working as a Product Owner specifically backlog management writing user stories leading backlog refinement iterative development frequent delivery and continuous feedback.

• Experience working in scaled agile environments and a strong understanding of the principles and practices of frameworks like SAFe as an example active participation in PI planning events and ART sync meetings.

• Experience with Agile frameworks such as Scrum or Kanban.

• Relevant Product Ownership and Agile certifications such as SAFe PMPO/CSPO (preferred).

• Experience withJira/Confluence toolset (preferred).

• UAT and testingexperience(preferred).

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.